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RevOps

OpenAI GTM: multi-source Clay enrichment and AI research agents

OpenAI’s RevOps used Clay waterfall enrichment plus GPT-powered research agents summarizing earnings/websites with visible reasoning, then shipped on-demand ‘Enrichment Actions’ as a Clay package inside Salesforce.

Business problem
Single-source enrichment left coverage in the low 40%s; sellers needed trustworthy account research at scale.
Function
RevOps
Tools
ClaySalesforceOpenAI
Effort / time to value
RevOps-owned enrichment strategy + Salesforce package for on-demand actions.

Result

Reported result
Enrichment coverage more than doubled from low 40% to high 80%; 8,500+ enrichments run with consistent weekly usage.
Label: vendor-reported (Clay customer story quoting OpenAI RevOps)

Sources

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